FAQ
Frequently Asked Questions
1. What is Your Postcard Pal?
Your Postcard Pal is a monthly subscription that sends you a handwritten postcard from the “Pal” you choose when you sign up. Each Pal has their own personality, handwriting style, and stories to share. Every month, you’ll get a unique note sent right to your mailbox — no emails, no screens, just real ink and paper.
2. How does it work?
- Pick your Pal – Browse our catalog of 8 colorful characters and choose the one you’d like to hear from.
- Subscribe – Select a plan that suits you. (Monthly, One-Time Purchase, or 6 Month Prepaid)
- Check your mailbox – You’ll receive a vintage postcard hand-written just for you, complete with a real postage stamp.
3. Can I change my Pal later?
Absolutely! You can switch to a different Pal anytime. Just update your profile and your next postcard will come from your new friend.
4. Will the postcards really be handwritten?
Yes! Although each persona is fictious, the postcard is written by a real person. Each card is written in your Pal’s own style — from neat cursive to artsy scrawl — so no two postcards are ever the same.
5. Do you ship internationally?
No, unfortunately at this time we do not ship internationally.
6. When will my postcard arrive?
We send all postcards in the first week of each month. Delivery times depend on your location:
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U.S. addresses: 3–7 business days after sending
7. Can I send a subscription as a gift?
We are working on it!
8. What if my postcard gets lost in the mail?
It happens occasionally with snail mail. If your postcard hasn’t arrived within a month, contact us and we’ll send a replacement from your Pal.
9. Can I write back to my Pal?
No, at the moment you cannot write back to your Pal. You may absolutely practice the art of writing but keep the note for yourself.
10. What makes Your Postcard Pal special?
A Your Postcard Pal subscription isn’t just a postcard — it’s a handcrafted, one-of-a-kind keepsake and a small piece of someone’s life, delivered straight to you.
Each card is:
- Written by hand, never printed – Your Pal’s unique handwriting, doodles, and personal flair make every card a work of art.
- Created just for you – No two postcards are ever identical; what you receive is yours alone.
- Rooted in storytelling – Your Pal shares vivid moments, anecdotes, and perspectives that you can’t get in a mass-produced product.
- A monthly mood-booster – A happy surprise in your mailbox that feels personal, thoughtful, and exciting.
- A tangible keepsake – Something you can display, save, or revisit for years, unlike a fleeting text or email. Notes are sent on real vintage postcards. Each one being truly unique.
You’re not paying for paper and postage — you’re investing in connection, nostalgia, and the joy of receiving something real, meaningful, and beautifully made by hand.